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Exploring the Use of Generative AI at Synchrony

Join us for this event, "Exploring the Use of Generative AI at Synchrony" on Thursday, Feb. 13, from 5 p.m. to 6 p.m., in the Makerspace (HC216). 

Speaker: Christopher Pastor VP, Artificial Intelligence Leader Synchrony | Technology

A light snack of pizza and drinks will be served.

RSVP here

Abstract:

Generative AI is transforming industries, offering new ways to drive innovation and efficiency. This talk will explore Synchrony’s approach to developing a Generative AI program through a structured test-and-learn methodology and a goal-driven framework. We will discuss how initiatives were formulated, highlighting the value proposition that AI-driven functionality can bring to financial services and beyond. Key use cases will be examined, showcasing the potential of this emerging technology and its practical applications. Additionally, we will analyze industry trends and explore what may be on the horizon as Generative AI continues to evolve.

About Synchrony:

Synchrony Financial operates as a consumer financial services company in the United States. The company offers private label credit cards, dual cards, and small and medium-sized business credit products; and promotional financing for consumer purchases, such as private label credit cards and installment loans. It also provides promotional financing to consumers for health and personal care procedures, products, or services, such as dental, veterinary, cosmetic, vision and audiology; debt cancellation products; and deposit products, including certificates of deposit, individual retirement, money market, and savings accounts, as well as accepts deposits through third-party securities brokerage firms. The company offers credit products through programs established with a group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations, and healthcare service providers; and deposit products through multiple channels, including digital and print. Synchrony Financial was incorporated in 2003 and is headquartered in Stamford.